Delaware Running Company

I purchased a pair of running shoes in early December. Due to being out of the country I didn't wear them much prior to leaving and the return time was exceeded.


After I wore them, I realized they really did not fit me properly. I also did not have the box anymore. But I decided to go to the store and ask if there was anything they could do for me. I was very pleasantly surprised that they immediately said they would offer me a credit or an exchange . They didn't ask me any questions. They just said they would take the shoes back.

I selected the same shoes and a half size larger and they are working out really well.
This is an excellent example of how customer service should work. I will recommend this store and buy my shoes there from now on.

This is my go to spot in Delaware for sneakers. I'm a runner and I take good care of my feet legs and body overall. I've been going here for the past two years and this is the only place I'll shop for any sneakers that I need--for myself as well as my kids.

I mean new balance 880 guy but it was just introduced to the Brooks ghost. They're so soft in my feet!

All the staff practice Covid protocol and are strict about enforcing saftey guidelines. I feel safe when I'm there. The staff is super helpful because not only do they measure your feet every time, they also provide multiple items for you to try and encourage you to walk around or outside for the best feel or fit. It takes a little getting used to, because the average sneaker store doesn't do that, but they are traditional/old-school. I love it!

One observation is their prices aren't listed so you got to be careful because it's easy to spend a lot of money quickly. However, i've never returned, second guest, or was unhappy about anything. This is a gold mine in a gym for Delaware sports enthusiasts; particularly runners. I recommend this place if you need a good sneaker for doing anything in!

This place is great. Asa took the time to observe my walking gait and picked out an amazing pair of walking shoes. Great service!

I have been going to Delaware Running company for many years for my running shoes. I have always been greeted with a smile and professionalism. my gate is evaluated every time I come in and multiple brands of shoes are offered to try to ensure I have picked the shoes that feel the best for me. I have recommended to all of my family and friends.

After searching the mall and confirming again that real running shoes are not sold there I sought out a running company and found this one nearby. I was really happy for the welcome and repeated requests to assist me in finding a pair of shoes. I needed to look for myself and take my time. They have a good selection but nothing made in America, just Vietnam and China. I did get a pair of Altras. They sell some products made in America like the Xinglet lighted vest. I got one and ran with it through the woods that night in my new shoes, happy to be back out there.

The store look like a good typical running
Boutique. Unfortunately the staff not once acknowledged me and actually ignored me as I stood there in front of them waiting for service and took a women who was just wondering through. Of course she was white. It seems like they serve only that clientele and people of color not welcome. When brought this up via the online contact us email, the response was more accusatory and wanted to verify the video footage. Disappointed since was really looking for a running boutique in the area since just moved here.

Service always amazing. The employees are very knowledgeable and kind. 10/10 would recommend. I drove from philly just to come.

Best place to buy running shoes in the area. I actually live out of state but waited for a trip home to get a new pair of running sneakers. The staff is super helpful and knowledgeable. Shoes are very well priced and I am confident I got a good product. All-around good people at the DRC.

My overall experience here was ok. Great store with a great selection of running shoes along with accessories and apparel. I ended up buying some Asics for a half marathon I'm training for. What made the experience just ok was I noticed the staff wasn't very welcoming. They where a bit standoffish especially when my mother greeted one of the men and, he looked at her with detestation. After seeing that I didn't feel completely comfortable. When working in a customer service atmosphere always remember how you treat the customer keeps them coming back. Unfortunately I won't be returning due to that. But great store in a good location. I just like to feel welcomed knowing I'm not bothering the associates working.

These guys know what they are doing so well that they can help multiple customers at a time. Great knowledge and service. not a discount store by any stretch. if you are serious runner, go there.